Technical Support Bulletins

DAC Technical Support bulletins give you the latest updates on technical support issues with DAC products. To find the latest support information on your product look for the product below.

CARDINAL®

  • TSBCAR01 — Important Bulletin for Vista Users (1/08)
  • TSBCAR02 — Important Bulletin for Windows 7 Users (4/7/10)

    • PCAP II, PCAP II Plus, MCAP

  • TSBCAP01 —Using USB to Serial Adaptors with the PCAP II, PCAP II Plus, and MCAP (08/31/10)

    • QuickEnhance® /AS

  • TSBQEAS01 — Running QuickEnhance®/AS 2.X in the Avid Environment (11/18/04)
  • TSBQEAS02 — Running the QuickEnhance®/AS Spectrum Analyzer Tool in the DAE (11/18/04)
  • TSBQEAS03 — Installing the QuickEnhance®/AS in the Avid Media Composer Environment (10/19/09)

    • Spotmic

  • TSBSPO01 — Using Microphone Configuration Window (11/5/04)

    • SSABR ®

  • TSBSBR01 — Attaching an external microphone harness (7/29/02)
  • TSBSBR02 — Formatting flash in software versions 1.2.5 or lower (7/25/02)
  • TSBSBR03 — Installing Version 2.0.0 on Windows XP (10/9/02)
  • TSBSBR04 — Image File Player auto-run problem when inserting CDs created by version 2.0.0 (10/9/02)
  • TSBSBR05 — “Run-Time Error ‘1001’ ” when trying to configure SSABR (1/10/03)
  • TSBSBR06 — Difficulty detecting the USB connected SSABR or errors when erasing or configuring the SSABR (5/8/03)
  • TSBSBR07 — Instructions for upgrading from versions prior to 2.1.0 (5/22/03)